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Returns & Exchange

In case for any reason you do not like the delivered item(s), you can return it within 14 calendar days on the condition that you keep the receipt and ensure the product(s) marketable condition (items shouldn’t be used or damaged).

In order to return or exchange the purchase, if the order was registered from Tbilisi or nearby areas, you need to go to the store located in Tbilisi and present the sales and cash register receipt and product.

The payment for the returned item(s): In case of cash payment, the amount will be refunded by cash. In case of online payment, the amount will be refunded on the customer’s bank account.

The advantages of ordering from Cole Haan Georgia online store.

When ordering online, we can send you a few sizes of the ordered goods that you are interested in so that you can orient yourself on the spot. You can return the order on the spot upon delivery, thus canceling the purchase.